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Re: Any bad reports on the Cayenne
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CarGuru > Porsche > Re: Any bad reports on the Cayenne 30 April 2005 17:22:26
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Re: Any bad reports on the Cayenne

PatrickB 29 April 2005 07:41:48
 When it takes a $150k a year factory trained computer tech to fix your
beloved behemoth, you may change your mind about the Cayenne... My
wonderful '85 Carrera still has only 1 computer, thank god!!!! My '70
911T has no computer, even better! My independent mechanic told me the
other day, that the Cayenne has over 45 different computers, that tie into
each other. The new BMW 745 supposedly has over 70... We can only pray
that they are not running on a Microsoft platform!! When was the last
time your home computer crashed? OK, line up at the dealership, as our
tech has an opening next month.... It will be interesting to see how
they hold up after 3-4 years and a 100k miles...

Add comment
BFMartin 29 April 2005 16:45:33 [ permanent link ]
 Most environmentalists dislike SUVs in general...

And speaking as someone who drives a Boxster, I don't like having to
crane my neck to see around them. :-)­

BFMartin


--
Byron F. Martin
Add comment
Martin² 30 April 2005 04:16:53 [ permanent link ]
 I have had a email from UK owner, see bellow, all I could say that I
recognize the attitude and arrogance of Porsche management:

Dear Martin,

I have been surfing the net in desperation. Please forgive me for contacting
you on different matter, however it still relates to Porsche AG displaying
there high handed and arrogant attitude towards their customers.

I am the owner of a Porsche Cayenne S 2004 model. The car has been
defective since new. Porsche have the nerve to tell me the vehicle functions
correctly and the problem displayed is "state of the art". What a joke, in
bad taste I might add.

The car makes a clunking noise, when driving in traffic. At speeds around
10mph, one accelerates to move forward and then touches the brake to slow
down, as you do in traffic, CLUNK! This varies in intensity from audible to
loud to severe, with accompanying vibration.

After six months of having no success with the dealer, Porsche decided to
return the car to Stuttgart. The factory engineers finally diagnosed the
fault as the action of the longitudinal clutch opening and closing. However
this is caused by an interaction of electronic control units, which they
describe as state of the art. They have no fix and are not able to offer any
solution at the present time. My reasonable requests are to fix the problem
or give me a new vehicle without the noise.

This does not happen on all cars of that model, they do not know why. They
tell me on some cars it is very noticeable on others not so. The worst part
is, they maintain it only happens under certain driving conditions. Yes
indeed TRAFFIC, most unusual, I think not.

What an attitude and they think it reasonable for a customer to accept this
as final. Do they not realise that the continued existence of Porsche AG,
depends solely on it's customers. I thought that you may be able to assist
me in advising me as to how to further my campaign, to obtain satisfaction.
Surely only embarrassment and bad publicity will bring them to heel.

Regards,

Myer Bennett


Add comment
PatrickB 30 April 2005 11:04:10 [ permanent link ]
 There you go!! I'm certain that more problems like this will surface in
the future....
I'm not sure if it's Federal or State law, but in California we at least
have the "Lemon Law." Where if a new car goes back to the dealer 6 times
for the same problen in a 12 month period, and they are still not able to
repair it, the dealer is obligated by law to buy the car back for the
original purchase price....

Add comment
Jim Keenan 30 April 2005 17:22:26 [ permanent link ]
 

PatrickB wrote:> There you go!! I'm certain that more problems like this will surface in> the future....> I'm not sure if it's Federal or State law, but in California we at least> have the "Lemon Law." Where if a new car goes back to the dealer 6 times> for the same problen in a 12 month period, and they are still not able to> repair it, the dealer is obligated by law to buy the car back for the> original purchase price....

The California "Lemon Law" is the Song-Beverly Consumer Warranty Act and
does not say anything about "6 times for the same problem in a 12 month
period". It does say a "reasonable number of repair attempts" for
problems that "substantially impair the use, value or safety" of the
vehicle and allows the manufacturer to replace the vehicle OR refund the
purchase price.

Song-Beverly also allows the purchaser to be charged for the usage of
the vehicle, even if the purchase price is returned, and provides a
formula for establishing this charge.

What is "reasonable" depends on the circumstances and severity of the
defect. During the first 18,000 miles or 18 months the presumption is
the manufacturer has had a reasonable number of attempts if the problem
results in a condition likely to cause death or serious bodily injury
and the manufacturer has made repairs on two or more occasions; four or
more times for the same problem or if the vehicle is out of service for
a cumulative total of more than 30 days for any number of problems since
delivery.
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CarGuru > Porsche > Re: Any bad reports on the Cayenne 30 April 2005 17:22:26
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